How the Hooters Franchise, Restaurants of America, Succeeds with Streaming on EverPass

The Company

Restaurants of America (ROA) is a franchise group that operates 13 Hooters locations in Colorado, New Mexico, Arizona, and Minnesota, as well as a Bourbon, Brews, and Burgers franchise restaurant.

Both Hooters and Bourbon, Brews, and Burgers are casual dining restaurant chains that offer a sports-focused environment, featuring a variety of American comfort foods. The restaurants are popular spots for watching live sports events, making them a go-to destination for fans looking to enjoy a lively atmosphere with live games.

The EverPass Content

*Ali Hanson, Director of Marketing AZ for the franchise group says, “It is great to be able to offer this content. I was sitting at another sports bar that didn’t have it during the first football game in Brazil and I heard several people ask about it and leave. Of course, I directed them to Hooters.”

Customer Service

The EverPass customer success team has a deep understanding of EverPass products which it couples with strategic insights regarding customer needs and exceptional customer care to fully support customers at every step. Ali says, “The customer success team was patient and phenomenal with assisting us with getting equipment installed, running diagnostics, scheduling bandwidth tests and getting us good to go! Now it’s seamless and ready to rock! Communication is great with the EverPass team. No questions are laughed at and they are always timely in response with our team.”

Ease of Use and Scheduling

Ali commented on scheduling content in EverPass Manager, “Scheduling live content is incredibly easy in EverPass Manager. Our staff appreciate being able to handle it from their phones, and they love that it automatically starts at the scheduled time.”

Streaming live sports gives us a big advantage over our competitors… We have a lot of content that they don’t have. We are set up for the future, as more content moves to streaming, we knew that this would be the right decision for our business. It allowed us to bump up our bandwidth which helped in other areas of business as well. We are very happy with our EverPass services.

– Ali Hanson, Director of Marketing AZ

 

*This is a testimonial from an UPshow customer and reflects their experience and opinion with the UPshow products and services. Results may vary depending on the establishment’s circumstances and are not guaranteed. Note that the individuals that provided the testimonial may have received a non-cash gift as a thank you for providing their testimonial although such gift was not provided in exchange for providing their testimonial.